
Hunnyplay operates under a gaming license issued by the Government of Curacao and is regulated in accordance with applicable Curacao law. The license provides for player protections, financial reporting, and fair operation of gaming activities. Hunnyplay remains subject to ongoing regulatory oversight and periodic compliance audits as required by law.
All Hunnyplay games rely on certified Random Number Generators that ensure outcomes are random and unpredictable. Independent, third-party audits verify the integrity of the RNG and game mechanics. Payout percentages are reviewed on a monthly basis to confirm alignment with published game rules, and a complete audit trail exists for every player transaction. On request, players may inspect relevant audit documentation under controlled conditions to verify fairness and integrity.
We publish clear rules for every game, including betting options and payout tables. Where applicable, odds and house edge information are disclosed to enable informed decisions. We provide access to game-specific rules and payout details before play, and material changes to rules are communicated promptly.
Deposits and withdrawals are processed through secure, encrypted channels using regulated payment processors. Real-time risk and fraud controls monitor activity to detect unauthorized access or suspicious behavior. We maintain an auditable record of all transactions and retain these records in compliance with applicable law and internal policy. To verify identity and protect you and the platform, Hunnyplay may request documentation as part of the verification process.
Hunnyplay operates a comprehensive KYC/AML program. To meet regulatory obligations and protect players, we may request documents such as government-issued photo ID and proof of address, and verification of payment methods. Personal data is processed in accordance with our privacy policy and retained only as long as necessary for legitimate business and legal obligations. Personal information is protected and not disclosed to third parties except as required by law or with your consent.
Hunnyplay promotes responsible gaming through player control tools, including configurable deposit limits, session length limits, cooling-off periods, and self-exclusion options. Participants must be 18 years or older. If you experience gaming-related difficulties, use the available tools and access Hunnyplay’s Responsible Gaming resources for assistance.
We protect personal data with appropriate technical and organizational measures. Our privacy policy explains what information we collect, how we use it, retention periods, and with whom it may be shared. Data processing complies with applicable data protection laws, and players have rights to access, correct, or delete their data where permitted by law.
Players may submit complaints in writing to Hunnyplay support. We acknowledge receipt within the applicable timeframes and provide a resolution within a defined period. If you are not satisfied with the outcome, you may refer the matter to an independent Alternative Dispute Resolution (ADR) provider in accordance with governing rules. Hunnyplay cooperates with ADR bodies and will comply with their determinations where legally binding.
Hunnyplay offers support via live chat and email during published hours. Response times are monitored to ensure timely assistance, and players can escalate issues through dedicated channels if required.